Cookie Policy
Last updated: May 2026
This Cookie Policy explains how StreamPilot ("we", "us", or "our") uses cookies and similar technologies when you visit our website at streampilot.tech and use our web application at app.streampilot.tech (collectively, "our Sites"). It explains what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our Sites, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give site owners useful information.
Cookies set by the website owner (in this case, StreamPilot) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable features or functionality provided by external services (such as payment processing).
Cookies We Use
We use a minimal number of cookies, limited to what is necessary for the operation of our service. We categorise them as follows:
Strictly Necessary Cookies
These cookies are essential for the operation of our Sites. Without them, parts of the site cannot function. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| session_token | Maintains your authenticated login session | Session / 7 days |
| refresh_token | Allows automatic session renewal without re-login | 30 days |
| csrf_token | Prevents cross-site request forgery attacks | Session |
Functional Cookies
These cookies enable enhanced functionality and personalisation:
| Cookie | Purpose | Duration |
|---|---|---|
| user_preferences | Remembers your display/UI preferences | 1 year |
Analytics Cookies
We may use basic, privacy-respecting analytics to understand how visitors use our Sites:
| Cookie | Purpose | Duration |
|---|---|---|
| _analytics_id | Anonymous visitor identification for aggregate page view counting | 1 year |
Analytics data is anonymised and aggregated. We do not track individual browsing behaviour across other websites, and we do not use analytics data for advertising purposes.
Cookies We Do NOT Use
We explicitly do not use:
- Advertising cookies — We do not serve ads or participate in ad networks
- Social media tracking cookies — We do not embed social media trackers
- Cross-site tracking cookies — We do not track you across other websites
- Third-party marketing cookies — We do not share data with marketing platforms
Third-Party Cookies
The following third-party services may set cookies when you interact with specific features:
- Stripe (payment processing) — Sets cookies during the checkout process for fraud prevention and payment security. See Stripe's Cookie Policy.
Managing Cookies
You can control and manage cookies in the following ways:
Browser Settings
Most browsers allow you to refuse or delete cookies through their settings. The following links provide instructions for common browsers:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Impact of Disabling Cookies
If you disable strictly necessary cookies, you will not be able to log in to your StreamPilot account or use the web application. Disabling functional or analytics cookies will not affect the core functionality of the service.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Questions
If you have questions about our use of cookies, please contact us at support@streampilot.tech.